activeSWITCH 3.8.2 End Points

activeSWITCH 3.8.2 End Points PHONES ATAs SOFT PHONES PCI CARDS Polycom IP 301 IP 320 IP 321 IP 330 IP 331 IP 335 IP 450 IP 501 IP 550 IP 560 IP 601 IP 650 IP 670 IP 5000 Grandstream GXP-2000 GXP-2124 GXP-2160 Yealink T18P T20P T22P T26P T28P T32G T38G T41P T42G T46G W52P

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SALES QUESTIONS FAQ

How much does activeSWITCH cost? activeSWITCH is priced according to the number of extensions/lines and exact business needs. Please contact sales for further details. What is the warranty period for activeSWITCH? The warranty period for activeSWITCH hardware is one (1) year. After I purchase the product will I be informed about any software or hardware […]

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CALL CENTER QUESTIONS

What agents should I use? Which agents are better? There is really not much difference between callback and dynamic agent, it is more that one is better suited for specific environment than the other. Dynamic agents are always on call, listening music on hold when not serving customers. This type of agents are made for […]

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TECHNICAL QUESTIONS FAQ

What is the maximum duration of call recorded? Duration of call recording is unlimited. Can I divert incoming calls to my mobile phone? Yes. activeSWITCH includes enhanced services called “call forwarding” and “follow me” that divert calls to your mobile phone. Can I connect my mobile service to activeSWITCH? Yes, by connecting a special device […]

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GENERAL QUESTIONS FAQ

What is activeSWITCH? activeSWITCH is a scalable PBX solution featuring a range of traditional telephony and emerging VOIP technologies. The creation of national/global voice networks and a full range of PSTN and VOIP technologies are supported. activeSWITCH features least cost routing, voicemail, ACD queues, IVR auto attendants, conferences, music on hold and much more – […]

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System Overview

Administration Interface The administration interface consists of application, administration, and action menus with all data displayed in the data area. Applications Menu The applications menu provides access to all applications, site settings, SM settings, log out, and help links. activeSWITCH Clicking on activeSWITCH will display its menu, showing all available sections. Site Settings This link […]

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