HOWTO Communicator translation

In case Communicator is not offered in your preffered language you are able to do your own translation by using QtLinguist. If you would like to do the translation for Communicator please download the *.ts file from the link: communicator.ts Communicator translation file has *.ts extension and QtLinguist application is required to open “ts” file […]

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HOWTO Communicator browser addon installation

To download and install Communicator browser addon in Communicator click Tools -> Download Web Browser Addons, select your browser from the drop down list and click OK. Google Chrome and Mozilla Firefox extension will be downloaded to Downloads folder on your system. Google Chrome Open Chrome Click the wrench icon on the browser toolbar. Click […]

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HOWTO Communicator integration with SugarCRM

In order to use Communicator with SugarCRM you will need a running and fully operational SugarCRM installation and any edition of Communicator with CRM module, as SugarCRM integration is available only in Call Center version of Communicator. To set up Communicator integration with SugarCRM open main Communicator window and click Tools -> Preferences, after the […]

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HOWTO Port Forwarding When System Behind A Router/Firewall

If the server operate from a LAN IP or behind a router/firewall, then the router/firewall must have all of the ports listed below opened/forwarded. Web GUI: TCP: 80, 81, 443 SSH access: TCP: 2020 TCP for Serverware: 2020, 2222 SIP traffic: TCP: 10001, 5060-5069 UDP: 4000-4999, 5060-5069, 10000-20000 IAX traffic: TCP: 5038, 5037 UDP: 4569 […]

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Faxing on Mac OS X

Sending fax on MacOSX is pretty straightforward. It doesn’t require any configuration. When the application is started, it will automatically register itself as “PDF Service” on the system. User is now able to send Fax from any application. The following images illustrate this. User needs to select “Communicator Fax” from the PDF popup menu on […]

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Faxing on Windows

Port Monitor installation In order to achieve a flexible way of sending faxes through activeSWITCH from a Windows PC, we have made a port monitor which interacts with PostScript printer drivers. Port monitor is installed automatically when Communicator starts. IMPORTANT: Windows Vista/7 users need to run the application with elevated privileges (right-click and select “Run […]

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