Manual Configuration of Obihai 300 or 200

Fax Machine Settings Set TX and RX to 14,400 Set ECM (error correction mode) to ON Configuration of SIP Trunk Log into PBX Manager Click on SIP Trunks Click on Add SIP Trunk Fill in the following: Basic Name: Use same name of the customer domain (i.e xinixdemo.20463.service) Domain: Select customer domain Description: Name of company Relay Media: Yes Trunk Type: Bidirectional Connectivity […]

Read More

Manual Configuration of Grandstream Phones

Obtain SIP Credentials Using any web browser log into the PBX Portal Click on Users at the top Find your extension number. At the far right click on the pencil, and then Phones SIP credentials will only be available for Manual or Softphones. Click on the phone you would like the credentials for Note the details on the popup Configure […]

Read More

Manual Configuration of Grandstream Handytone (HT) 812

Configuration of SIP Trunk Log into Click on Manage PBX Click on SIP Trunks Click on Add SIP Trunk Fill in the following: Basic Name: Use same name of the customer domain (i.e xinixdemo.20463.service) Domain: Select customer domain Description: Name of company Relay Media: Yes Trunk Type: Bidirectional Connectivity IP Control: Require Registration SIP User: Enter any phone number to be used with SIP trunk […]

Read More

Manual Configuration of Cisco Phones

Obtain SIP Credentials Using any web browser log into https://pbx.xinix.com or https://manage.xinix.com depending on your platform version Click on Users at the top Find your extension number. At the far right click on the pencil, and then Phones If your current phone is in use, select Add Phone. Otherwise click on the phone you wish to register Add a suffix if needed and click Add […]

Read More

Manual Configuration of Avaya Phones

Obtain SIP Credentials Use any web browser to log into https://manage.switch.com Click on Users Tab Find your extension number. At the far right click on the pencil, and then Phones Click on Add Phone Click on Manual or Softphone and then click Add The page will refresh and you will now see your extension in the list. Click on the pencil again Note […]

Read More

Factory Reset SIP Phones

Polycom VVX without Admin Password Reboot the phone When you see “Starting Application, press cancel to interrupt” press cancel Immediately press and hold the 1, 3, and 5 keys until “Enter password to reset settings” appears Use the MAC address as the password. Your phone is now factory reset and the default admin password should be 456. Polycom VVX from GUI Reboot the […]

Read More

Device Provisioning via DHCP Options

Windows DHCP Server Open Windows DHCP server Right-click on IPv4 and click on Set Pre-efined Options… Scroll to Option name 066 In the String field enter the following: for v1: http://ndp.switch.com/cfg  for v2: http://ndp.ucaasnetwork.com/cfg and click OK Right-click on IPv4 and click on Set Pre-efined Options… Click the Add… button Enter the following details and click OK Name: Provisioning Server Data type: String Code: 160 Description: Provisioning Server In the String field enter the following: for v1: http://ndp.switch.com/cfg  […]

Read More

Reserved Number Space

The following numbers should not be assigned within a domain because they are reserved for system functions. 00-99 Reserved for internal use 411 Information 611 Customer Service 911 Emergency 700-799 Used for Dynamic Call Parking Queues 7000-7999 These are unusable as extension numbers because they conflict with the 7+extension rule to transfer a call directly […]

Read More